dax68 Privacy Policy

dax68 is Indonesia's premier online betting and casino platform, offering sports wagering, live casino games, slot titles from world-class studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft, and Spribe, as well as togel (Indonesia's traditional numbers lottery), esports betting, and more. The Platform operates primarily in the Indonesian market, serving English-preference users across cities such as Jakarta, Surabaya, Bandung, Medan, Yogyakarta, Bali, Semarang, Makassar, and Palembang.

As a platform that handles real-money transactions and sensitive identity documents, dax68 takes its data protection obligations seriously. This Policy has been written to give you a complete, plain-English account of our data practices — not to obscure them behind legal language. Where formal legal phrasing is unavoidable, we have added plain explanations alongside it.

This Policy applies to all personal data collected through:

• The dax68 website at dax68.lat and all sub-pages.
• Account registration, KYC verification, and login processes.
• Deposit, withdrawal, and payment transactions.
• Customer support interactions via live chat or email.
• Promotional participation, bonus claims, and referral programmes.
• Passive data collection via cookies and analytics tools while you browse the Platform.

dax68 collects personal data across several categories, depending on how you interact with the Platform. The table below sets out each data category, specific data types collected, and the context in which collection occurs.

dax68 uses your personal data for the following purposes only. We do not use your data for any purpose not listed below without first obtaining your explicit consent or being required to do so by law:

• Account Creation and Authentication: To register your account, verify your identity at login, and maintain a secure account environment. This is the foundational use without which the Platform cannot operate.
• Age and Identity Verification (KYC): To confirm that you are at least 21 years of age and that the identity you registered with is genuine. This is a mandatory obligation for all real-money gaming platforms and is non-negotiable.
• Transaction Processing: To process your deposits via local Indonesian banks (BCA, BRI, BNI, Mandiri, and others) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and to execute withdrawal requests to your verified payment method. Financial data is passed to payment processors only to the extent necessary to complete the transaction.
• Fraud Prevention and Anti-Money-Laundering (AML) Compliance: To detect and prevent fraudulent account activity, multi-accounting, bonus abuse, match-fixing involvement, and financial crime. This includes automated screening of transaction patterns and, where triggered, manual investigation by our compliance team.
• Platform Personalisation: To tailor the games, promotions, and content displayed to you on the dax68 Platform based on your verified preferences and historical activity. You may opt out of personalisation at any time via your account settings.
• Customer Support: To respond to your enquiries, resolve disputes, process responsible gaming requests, and manage account closures. Support communications are retained for a defined period to ensure continuity of service and to protect both parties in the event of a dispute.
• Legal and Regulatory Compliance: To meet our obligations under applicable international licensing requirements, anti-money-laundering regulations, and any lawful data disclosure requests from regulatory authorities.
• Platform Security and Integrity: To monitor for technical vulnerabilities, detect unauthorised access attempts, and maintain the integrity of the gaming environment for all users.
• Analytics and Platform Improvement: To analyse aggregated, anonymised usage patterns and identify areas where the Platform experience can be improved. This analysis does not involve making decisions about individual Players.
• Marketing Communications (where consented): To send you promotional offers, seasonal bonus notifications (e.g., Idul Fitri cashback promotions, Independence Day reload bonuses), and product updates where you have explicitly opted in to receive such communications.

dax68 processes your personal data under one or more of the following legal bases:

dax68 does not sell, rent, or trade your personal data to any third party. Data is shared externally only in the following circumstances, and only to the minimum extent necessary for the stated purpose:

• Payment Processors: Your financial data (bank account details, e-wallet identifiers, transaction amounts) is shared with payment processing partners to execute deposits and withdrawals. These partners are contractually bound to use your data solely for transaction processing and are prohibited from using it for any other purpose.
• Game Content Providers: Your account identifier (not your full identity) may be passed to game studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft, and Spribe to launch game sessions, record game outcomes for bet settlement, and deliver RNG certification. Game providers do not receive your KYC documents or full financial history.
• KYC Verification Services: Where automated or third-party-assisted identity verification is used, your government ID documents are shared with a contracted KYC service provider operating under strict data processing agreements. These providers may not retain your documents beyond the verification process.
• Fraud and AML Screening Partners: Anonymised or pseudonymised transaction data may be cross-referenced with industry fraud-intelligence databases to identify patterns associated with money laundering or bonus fraud. No directly identifiable personal data is shared beyond what is legally required.
• Legal Authorities: dax68 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by law, court order, or binding regulatory direction. We will notify affected Players of such disclosures to the extent permitted by law.
• Business Transfers: In the event that dax68 undergoes a merger, acquisition, or sale of substantially all assets, your personal data may be transferred to the successor entity as part of the business assets. You will be notified in advance of any such transfer and given the opportunity to request deletion of your data before the transfer takes effect.

dax68 uses cookies and similar tracking technologies on the dax68.lat website. Cookies are small text files stored on your device that allow the Platform to recognise returning visitors, maintain session state, and gather analytics data. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, remember your language and currency preferences, and ensure secure account access. These cookies cannot be disabled without preventing you from using the Platform.
• Functional Cookies: These cookies remember your non-essential preferences — such as your preferred game lobby view, favourite sports markets, and notification settings — to personalise your experience. You may disable these, but some personalisation features will be unavailable.
• Analytics Cookies: dax68 uses aggregated, anonymised analytics data to understand how Players navigate the Platform, which features are most used, and where the user experience can be improved. Where third-party analytics tools are used, data is anonymised before transmission. These cookies are only active where you have provided consent.
• Security Cookies: Short-lived session cookies used for CSRF (Cross-Site Request Forgery) protection, bot detection, and fraud-pattern identification. These are strictly necessary and cannot be disabled.

You may manage your cookie preferences through your browser settings. Clearing your cookies will log you out of the dax68 Platform and reset any stored preferences. Blocking all cookies may prevent certain Platform features from functioning correctly.

dax68 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention schedule applies:

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical analysis.

dax68 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our technical and organisational security measures include:

• Transport Layer Security (TLS 1.3): All data in transit between your browser and dax68.lat is encrypted using TLS 1.3, the current industry standard. Older, vulnerable protocol versions (SSL 3.0, TLS 1.0, TLS 1.1) are disabled on our servers.
• At-Rest Encryption: Databases containing personal data — including KYC documents, financial records, and account credentials — are encrypted at rest using AES-256 encryption.
• Password Hashing: Account passwords are never stored in plain text. They are hashed using a memory-hard, salted algorithm (bcrypt or equivalent) that makes brute-force attacks computationally infeasible.
• Access Controls: Access to personal data is granted on a strict need-to-know basis. Staff access to KYC documents and financial records is logged, audited, and subject to multi-factor authentication. Former employees' access is revoked immediately upon departure.
• Network Security: The dax68 infrastructure is protected by enterprise-grade firewalls, intrusion detection systems, and regular penetration testing by independent security professionals.
• Incident Response: In the event of a confirmed personal data breach, dax68 will take immediate containment action, notify affected Players without undue delay, and report to relevant regulatory authorities as required. Players will be given clear guidance on any protective steps they should take.

dax68 operates from an international licensing jurisdiction and uses infrastructure and service providers that may be located outside Indonesia. As a result, your personal data may be transferred to, stored in, or processed in countries other than your country of residence.

Where such international transfers occur, dax68 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. These safeguards include:

• Contractual data processing agreements with all third-party processors, incorporating standard data protection clauses that obligate processors to maintain equivalent security and confidentiality standards.
• Transfer only to countries or processors that have been assessed as providing an adequate level of data protection relative to international best practice.
• Where transfers to higher-risk jurisdictions are unavoidable for operational reasons, additional technical safeguards (such as end-to-end encryption with keys held only by dax68) are applied.

If you would like further information about the specific safeguards in place for any particular international data transfer, please contact our data protection team at [email protected].

dax68 respects your rights as a data subject. The following rights are available to all registered Players and may be exercised by submitting a request to [email protected]. All requests will be acknowledged within 3 business days and actioned within 30 calendar days.

• Right of Access: You have the right to request a copy of all personal data dax68 holds about you, along with a plain-language explanation of how it is used. We will provide this in a structured, commonly used format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay. For identity and KYC data, corrections may require re-submission of supporting documents.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis applies. This right is subject to our legal retention obligations — we cannot delete financial records that we are required by law to retain.
• Right to Restriction: You may request that we restrict processing of your personal data (i.e., store it but not actively use it) where you contest its accuracy, where processing is unlawful but you prefer restriction to deletion, or where you have objected to processing pending verification of legitimate grounds.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format (such as JSON or CSV) and to transmit it to another data controller where technically feasible. This right applies to data you have actively provided to us and that is processed by automated means.
• Right to Object: You may object to processing of your personal data carried out on the basis of legitimate interests, including profiling for personalisation. Where you object, dax68 will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications, non-essential cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

dax68 is strictly an adults-only platform. The minimum age to register and use the dax68 Platform is 21 years. dax68 does not knowingly collect, store, or process personal data belonging to individuals under the age of 21.

If dax68 discovers or has reasonable grounds to suspect that personal data belonging to a person under 21 has been collected — whether through misrepresentation at registration or any other means — the affected account will be immediately suspended, all associated data will be securely deleted (subject to any mandatory retention obligations), and any deposited funds will be returned to the source payment method following an appropriate investigation period.

Parents, guardians, or other responsible adults who believe that a minor in their care has registered on the dax68 Platform are urged to contact our support team immediately at [email protected]. We treat all such reports as urgent and will action them on a priority basis.

dax68 may send you promotional communications — including bonus offers, seasonal promotions (such as Idul Fitri reload bonuses, Ramadhan cashback programmes, and Indonesian Independence Day special events), new game announcements, and platform news — where you have explicitly opted in to receive such communications during account registration or via your account preference settings.

Marketing communications are delivered via email or in-platform notification, depending on your stated preferences. dax68 does not send unsolicited SMS or push notifications.

You may withdraw your marketing consent and unsubscribe from all promotional communications at any time using any of the following methods:

• Clicking the "Unsubscribe" link included in the footer of every marketing email.
• Updating your communication preferences in your dax68 account settings.
• Submitting an opt-out request to [email protected], which will be processed within 5 business days.

Opting out of marketing communications does not affect your receipt of transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, and KYC verification requests — which are sent on the basis of contractual necessity and cannot be disabled while your account is active.

dax68 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, applicable law, or regulatory guidance. The "Last Updated" date at the top of this page reflects the date of the most recent revision.

Where a material change is made to this Policy — for example, a new category of data being collected, a new sharing arrangement with a third party, or a change in our legal basis for a significant processing activity — dax68 will notify active Players in advance via in-platform notification or email, giving you a reasonable opportunity to review the change before it takes effect.

Your continued use of the dax68 Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you disagree with any material change, you have the right to request account closure and deletion of your personal data (subject to applicable retention obligations) before the revised Policy takes effect.

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to raise a concern about how dax68 has handled your personal data, please contact us using the details below:

• Email: [email protected] (displayed as plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, via the dax68 Platform at dax68.lat. Indonesian-speaking agents are available at all hours to assist with privacy enquiries.
• Response Time: Privacy-related requests submitted by email are acknowledged within 3 business days and resolved within 30 calendar days. Urgent matters (such as suspected unauthorised account access) are escalated and responded to within 24 hours.

If you are not satisfied with dax68's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection authority or licensing regulator in the jurisdiction under which dax68 operates. Contact details for the relevant authority will be provided upon request.